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Proudly Serving Canadian Succulent Addicts Since 2014

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Cancellation

PERISHABLE GOODS

Shipping Orders
Cancellations after 72 hours of making a purchase will be subject to a $10 handling/repotting fee.

If orders are cancelled after shipping is prepared and boxed, they are subject to the following charges:
• A $10 processing/handling/repotting fee
• Winter shipping extras is non refundable (if applicable)
• Shipping fee, if order is already shipped
• Rerouting fee by Canada Post if order is already shipped. Fee will vary by location. This fee will be deducting from the purchase price.
 
Pick-Up Orders
Cancel anytime without cancellation fee.

 

HARD GOODS
Request a cancellation within 24 hours of purchase.

 

DIGITAL DOWNLOADS
Cancellation is not accepted for digital downloads. Please contact us if you have a problem with your file.