Plant Size & Cutting FAQ
What Is A Cutting?
A piece of a plant that has no root.
What Is A Rooted Cutting?
A piece of a plant that has rooted, but not necessarily planted in soil yet.
What You Will Receive When Purchasing A Succulent Cutting?
The crown of a plant.
What You Will Receive When Purchasing A Hoya Cutting?
Whatever is indicated for that specific plant. Eg. One node, cutting, or rooted cutting.
What Does The 1.5", 2.5" Plant Size Mean?
The measurement refers to the size of the growing cell or container used to grow the plant. It does not indicate the overall size of the plant.
Plant size naturally varies depending on the variety and stage of growth. Some plants may be smaller than the growing cell or container, while others may grow larger and extend beyond it.
Plant FAQ
Items That Are Listed As In-stock May Be Out Of Stock When Ordered.
Website doesn't get updated in time for those customers who shop online, as items may be purchased by drop-in customers. In this case, we will send an email to notify the customer for plant replacement options or a refund on the items.
Will My Plant Look Exactly Like The Plant Shown In The Photo?
Plant size and appearance can vary depending on the variety, growing stage, and time of year. Product photos are representative and may not show the exact plant you will receive.
Wholesale Account
We currently don't have a wholesale program.
Pick-Up FAQ
What Will I Receive When I Pick Up My Order?
For local pickup orders, plants are provided in their growing pot or plug, depending on the size and type of plant purchased. If you purchase cuttings, you will receive the cuttings as listed in the product description.
Plant Shipping FAQ
Why Are Soil and Pots Not Shipped?
Reduced Shipping Costs: Shipping plants bare-root (without pots and soil) significantly reduces the weight and size of the package, which can lower shipping costs.
Minimized Risk of Damage: Soil can shift during transit, potentially damaging the plant. Shipping without soil reduces the risk of the plant being jostled and ensures a safer journey.
Pest and Disease Prevention: Shipping bare-root helps prevent the spread of pests and diseases that might be present in the soil.
Reduced Moisture Issues: Soil can retain moisture, which might lead to rot during transit if the plant is left in a damp environment for too long. Shipping without soil minimizes this risk.
Will I Receive The Plant In A Pot Or Container?
No. Plants are shipped bare root unless otherwise stated, so the growing cell or container is not included with your order.
Why Succulent Plants Need To Be Dehydrated Before Shipping?
Prevent Root Rot: Reducing the plant's moisture content helps prevent root rot during transit, as excess moisture can cause the roots to decay.
Reduce Weight and Mess: Dehydrating the plant decreases its water weight and reduces the likelihood of moisture leaking from the package, making it cleaner and lighter to ship.
Minimize Damage: Drier plants are less prone to damage from handling and shipping, as they are less fragile and less likely to suffer from physical injury.
Increase Durability: Dehydrated succulents can survive longer periods without water, making them more resilient to the conditions of shipping and potential delays.