PAYMENT FOR PICK UP ORDERS
Customers who are purchasing for pick-up in person must make an e-transfer payment. We no longer accept Paypal payment for pick up order.
WHAT IS A CUTTING?
A piece of a plant that has no root.
What you will receive when purchasing a succulent cutting? The crown of a plant.
What you will receive when purchasing a hoya cutting or whatever is indicated for that specific plant? Two leaf nodes.
REASONS WHY YOUR ORDER IS BEING CANCELLED
• If payment is made with Paypal, check your Paypal refund receipt for reason the order has been cancelled.
DON'T CONTACT US
Please don't contact us right after your order is placed to ask when the order is being shipped. Orders generally will take up to 14 days to process. Orders will be shipped after the 14 days or sooner if the condition of the plant allows. Any shipping delays will be posted on our Shipping/Courier page. We don't contact the customer unless there is an issue with the order.
WHY YOUR EMAILS ARE NOT BEING ANSWERED
Rude emails will not be responded to as we are busy growing something.
WHY THE PLANT YOU RECEIVED IS NOT THE SAME PLANT LISTED
Photographs of plants listed on our website are a representation of any given plant. You won't receive an identical plant, as seen in the photo, unless the plant is listed as a specimen plant.